PAYMENT INFORMATION

  • All payments must be made online. Credit Card, Visa Debit or PayPal are accepted. PayPal is the secure transaction site, you do not need a PayPal account to complete your purchase.
  • Your payment receipt will be from Pattison Media or PayPal.
  • NO cash, debit or cheque payments will be accepted. 
  • Successful bidders will receive an auto-responder email invoice once all auction items are closed. This email will contain the link to review your final invoice and proceed to payment.
  • Payment must be completed within 48 hours of receiving invoice. Failure to complete the transaction will result in your account being restricted for any future auctions.

SHIPPING INFORMATION

  • Ensure your account information is up to date.
  • When paying your invoice, you must choose one of the available shipping options to complete your transaction.
  • REGULAR MAIL – NOTE: by selecting Regular Mail, you are waiving any responsibility to Pattison Media should your items get lost in the mail.
  • REGISTERED MAIL: by selecting Registered Mail, a $12.48 additional charge will be added to your invoice. Registered Mail includes a tracking number to confirm delivery has been completed. This does not include insurance.
  • KELOWNA – IN OFFICE PICK UP or VERNON – IN OFFICE PICK UP: You must choose this option on checkout if you would like to pick up your items in office. Your items will be ready for pick up 5 business days after the last auction item closed. See the available pick up date on your invoice instructions.