Privacy Policy

Pattison Media Privacy Policy

This Web site (“Site”) is developed, operated and updated by Pattison Media. Pattison Media respects your privacy and is committed to protecting it. This privacy policy (“Privacy Policy”) outlines how we gather and disseminate information and, particularly with respect to your own Personal Information, how you can maximize your control over its disclosure. By using the Site you agree to be bound by all terms, conditions and notices contained or referenced herein as well as in the Pattison Media Contest Rules (“Contest Rules”) and Terms of Service (“Terms of Service”) each of which are included below and incorporated by reference.

Pattison Media may change this Privacy Policy, the Terms of Service and Contest Rules at any time by posting revisions to the Site, and your continued use of the Site indicates your agreement to the revised terms. Accordingly, you should check this document and the policies herein from time to time to keep informed of such changes and if you do not agree to the terms of these policies or revisions please do not register as a user or deregister as a user and exit the Site immediately.

Information Collected
Pattison Media may collect two types of information: personal information (“Personal Information”) and aggregated non-personally identifiable information (“Aggregated Information”). Personal Information includes information such as your name, user name, address, postal code, telephone number, e-mail address, IP address, age, marital status, income level, education level, intentions, preferences and opinions. We do not collect Personal Information except when you provide it on a voluntary basis. Aggregated Information will include information that is anonymous, such as the type of browser you are using, general non-identifying demographic information and other such non-personally identifiable information.

Why We Collect Information
You may be required to register or otherwise voluntarily provide Personal Information in order to access some specific features of the Site or enter a contest or to be provided with a product or service that you have requested. You may choose not to provide the Personal Information, but this may lead to decreased functionality of the Site for you and will prevent us from providing you with certain products or services. However, you can still access and visit many of the Site's features. We also may request you to voluntarily provide Personal Information that is not required to access features of our site. This information enables Pattison Media to make general improvements to the Site, ensures that content standards of certain sections are upheld, enables us to contact prize winners and better serve your specific interests. Pattison Media may collect Aggregated Information through the use of cookies or by other means. We use this information to assess general usage patterns, including identifying repeat users, collecting demographic information, administering and making improvements to the Site to tailor our visitors’ experiences and to display content according to a visitor’s preferences. Subject to agreements with third parties, Pattison Media may match Aggregated Information with parameters established by third parties, without releasing Personal Information or information that may specifically identify our users. This may be done in order to describe the Site or services to trading partners, advertisers or other third parties by disclosing certain general statistics such as the percentage of our users who are men, women, professionals, etc. Pattison Media, our affiliated companies, business partners and such other third party as we may designate reserve the right to use, maintain, update, disclose and/or sell Aggregate Information to third parties.

How we Use Information
Pattison Media generally uses information to compile statistical data and to contact users and provide them with a better interactive experience. Pattison Media may use your information specifically for the following purposes: (i) to improve the content of the Site; (ii) to personalize and/or customize the content and/or layout of the Site for individual visitors; (iii) to notify visitors about updates to the Site; (iv) to identify visitor preferences; (v) to keep you informed about products and services (both ours and third parties') in which you have expressed an interest; (vi) to establish your eligibility for special offers and discounts; (vii) to complete business transactions; (viii) to contact you as part of a promotion; (ix) to allow you to make a posting on the Site; (x) to administer individual accounts; (xi) to provide customer support; (xii) to meet legal requirements; (xiii) to provide Internet security; and/or (xiv) to analyze the collected information. If you have entered and won any Pattison Media contests, Pattison Media and/or our sponsors may publish your name, photograph – if applicable -- and city of residence. Pattison Media works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing music streaming services or other third party content, providing promotional materials to our users, sending e-mail, managing, compiling and processing data, processing credit card payments or providing customer service. We do not disclose your Personal Information to these parties except to the extent necessary to enable them to provide the specific services to you. Except for the specific and limited purposes set forth in this Privacy Policy, we will not disclose your Personal Information to any third parties unless we obtain your prior permission or are legally compelled to do so. In addition, we will not contact you without your permission except as specified herein or in connection with the registration process. On the Site, you will be given the opportunity to opt out of receiving e-mails, promotional and/or marketing information about other products, services and offerings from Pattison Media and/or any third parties or other information from Pattison Media. Please indicate your preferences on the Site by checking the appropriate boxes. If you have questions about how your personal information is used, please contact us.

Privacy and Children’s Use Guidelines
Pattison Media does not market or direct the Site toward children. Nevertheless it is possible for children, without prior parental consent, to publicly post or distribute Personal Information or any other information which might identify users within chat rooms, forums, message boards or in user groups. Pattison Media encourages parents and guardians to be aware of and to participate in their children's online activities. We will not knowingly register, communicate with or otherwise collect Personal Information from anyone who indicates that they are younger than 13 years old without the prior verifiable consent of their parent or guardian.

Third Party Advertising
Pattison Media may use third-party advertising companies to serve ads when you visit the Site. These companies may use Aggregated Information we compile about your visits to this Site in order to provide advertisements on this Site about goods and services that may be of interest to you. Neither Pattison Media nor any third parties will make any attempt to link this anonymous aggregated traffic and other information to the individual visiting our Site. Except as otherwise detailed in this Privacy Policy, information that personally identifies you will be kept strictly confidential. Any third party promotions and offers will only be made available through us on behalf of the third parties.

When you visit the Site, we or a third-party advertiser may store or recognize some information on your computer in the form of a "cookie" or similar file. "Cookies" are small text files that identify an individual computer's browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. Cookies allow us to track a browser's movement through the Site over several sessions which enable the Site to recognize repeat visitors, facilitate access to and use of the Site and to allow the Site to track usage behaviour that will enable content improvement and allow us to tailor our Site to better match your interests and preferences. If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, Site functionality may be severely limited and you may not be able to take advantage of many of the Site's features.

From time to time the Site may feature forums such as message boards or chat rooms which enable our users to communicate with each other. Pattison Media does not moderate and is not responsible for the content that you or any user posts on any forum on the Site. All information you post in a forum, chat area or message board becomes public information and may be viewed, collected and used by any visitor to the Site, and may expose you to unsolicited messages. This is beyond our control and Pattison Media is not responsible if your information is intercepted. We recommend that you do not post on any forum private information about yourself or other individuals.

Linking Third Party Content/Web Sites
The Site provides on-line streaming and other third party content and Pattison Media is not responsible for any such third party content, spoken word or music that you may access through the Site. The Site also contains links from and to sites operated by our business partners and other independent third parties. Once you leave the Site, you may or may not see a new URL in the location bar. Please review the linked site's and third party content provider's privacy policies, and if you do not agree to be bound by the terms of the policies governing that provider and/or site, terminate your use of that service or your visit to the site. The linked sites and those subsequently linked from them are not under the influence or control of Pattison Media and may have their own privacy, data collection and use policies. We are not responsible for the policies, practices or content of sites other than our Site.

Any unauthorized use of the Site may result in criminal and/or civil prosecution. Pattison Media has policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that manage the information provided by you. This Site has reasonable security measures in place to protect against the loss, misuse or interception of your information. To help ensure the privacy of your information, we urge you not to share your user name and password with anyone and recommend that you change your password frequently and store it in a safe place. If you are asked to create a user name or password, please select words that do not personally identify you. We may offer "auto login" which allows users to enter member areas of our site without re-entering password information. You may want to disable auto login on your "Set Up" page if you are not the only person using your computer. It is up to you to fully understand the risks and threats of using the public Internet and to be sufficiently aware of those risks to adequately protect your information. Pattison Media’s advice herein is provided as a guideline only, and it is up to the user to remain current and exercise care when using the Internet. You should seek professional advice on protecting your privacy and evaluating the security of the information systems you are using. Jim Pattison Broadcast Group assumes no liability for interception, alteration or misuse of information transmitted over the Internet.

Updating/Deleting your Information
Pattison Media enables our users to update/correct personal information, previously submitted, which the user states is erroneous to the extent privacy or security interests will not be compromised by doing so. To update or delete your information, please go to the Log-In function and update or delete your personal information accordingly from our database. Please note that due to backups and records of deletions it may not be possible to delete entirely a user's entry without some residual information remaining.

If you have any concerns about privacy procedures at our Site: email us at: or write us at:
Attn: Web Privacy, Pattison Media, 3313 32nd Ave, Vernon, B.C. V1T 2E1

Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.